Every step type, explained
Last verified 2026-08-26
LinkedIn actions
- Visit LinkedIn profile: Visit the prospect's LinkedIn profile from the selected LinkedIn account.
- Follow LinkedIn profile: Follow the prospect's exact LinkedIn profile from a connected V2 LinkedIn account.
- React to LinkedIn post: React to the prospect's latest one, two, or three eligible LinkedIn posts.
- Connect request: Send a LinkedIn connection request to the enrolled prospect.
- Withdraw connection request: Withdraw a still-pending LinkedIn connection request sent to the enrolled prospect.
- Message: Send a LinkedIn message to the enrolled prospect through an eligible existing chat on the selected LinkedIn Connection.
- InMail: Message prospects before connecting.
- Voice note: Send one reviewed voice-note asset where the selected LinkedIn Connection supports that action.
- Comment on LinkedIn post: Draft one natural, exact-post LinkedIn question per prospect (up to 220 characters) and require human review before posting.
- React to latest prospect comment: React to the enrolled prospect's latest eligible LinkedIn post comment.
- Reply to latest prospect comment: Draft one natural, exact-comment LinkedIn question per prospect (up to 220 characters) and require human review before posting.
- Endorse LinkedIn skill: Endorse the prospect's top eligible skill or one exact named skill.
Email action
- Email: Prepare an email to the enrolled prospect from the selected Seat's connected mailbox.
System actions
- Send webhook: Send the bounded Klosent campaign event payload to an authorized HTTPS endpoint.
- Add label: Add one named agency label to the enrolled contact, creating the label on first use.
- Remove label: Remove one existing agency label from the enrolled contact inside Klosent.
- Enrich contact: Klosent checks reusable lookup results first. Only a cache miss calls FullEnrich. Choose one field per step: a verified work email costs 1 Koin, a personal email costs 3 Koins, or a mobile number costs 8 Koins. A trusted cache or provider result costs the selected field's price; existing Kontact data and verified no-results cost 0 Koins. Unselected fields are not requested.
Enrichment checks reusable results first and calls FullEnrich only on a cache miss. Choose one field per step: a verified work email costs 1 Koin, a personal email costs 3 Koins, or a mobile number costs 8 Koins. A trusted cache or provider result costs the selected field's price. Existing Kontact data and verified no-results cost 0 Koins. Conditions only check data already stored on the Kontact; they do not run a lookup.
Why some older LinkedIn steps are unavailable
- Legacy unspecified action: This older step does not name a specific action or target. Replace it with a supported step.
- Repost or quote LinkedIn post: This older LinkedIn step is not available in Kampaigns.
- Legacy event invitation: LinkedIn event invitations are not available in Kampaigns.
- Invite to follow company: Inviting prospects to follow a company page is not available in Kampaigns.
Conditions
- If already connected · If accepted within N days (watches for the acceptance) · If email opened within N days (watches) · If they viewed your profile.
- If we have an email / a personal email / a work email / an enriched email / a phone number: route on data already stored on the Kontact. These conditions do not run a lookup.
- If they clicked a link · If it's an Open Profile.
The palette, save checks, and campaign runner use the same action rules. Older unsupported steps remain visible only inside saved flows so you can replace them; they cannot be added, saved, started, or silently treated as successful.