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The sequence builder: actions, conditions, delays

Last verified 2026-07-23

A Klosent sequence is a flowchart. Each prospect walks it at their own pace, and conditions send different prospects down different paths. Connected people get a message, while everyone else gets warmed up first.

Three kinds of step

  • Action: something happens, such as sending a connection request, sending a message, enriching a contact, or applying a label.
  • Condition: a yes/no question about this prospect. Are they already connected? Do we have their email? Each answer has its own path.
  • Delay: wait a set time before the next step.

Conditions that watch and wait

Some conditions monitor for a window instead of checking once. "Accepted within N days" holds the prospect while it watches for the connection to be accepted, then routes them down the yes or no path.

Add a step anywhere with the plus button on a branch. Every path should reach an end. The builder blocks saving a broken flow.
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