Konvos: every conversation in one place

The Konvos conversation surface is available to permitted Workspace roles. LinkedIn and email sync and sending remain unavailable until the required Konnections and delivery setup are approved. Eligible conversations then appear in one role-scoped thread, labeled by channel.

Find a conversation#

• Use All, LinkedIn, or Email to scope the visible queue by channel.
• Use Awaiting reply, Unread, Assigned, or Snoozed to focus the visible queue.
• Search the currently loaded queue by contact, company, or recent-message text.

Reply on either channel#

1. Open the conversation.
2. Pick the channel for your reply: email or LinkedIn. A channel is available when the prospect has that contact detail.
3. Email replies can carry a subject line. LinkedIn messages don't need one.
4. Write and send. The reply is recorded only after the connected service accepts it and Klosent confirms the result.

The prospect panel#

Next to the thread you'll see who you're talking to: title, company, contact details, which seat they belong to, their Kampaign, and their sequence status.