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KlosyKlosent

Ask Klosy inside a workspace

Last verified 2026-08-18

The Ask Klosy launcher is available as a read-only guide for permitted Workspace roles. AI answers require an approved AI service, and Klosy never sends messages or changes settings.

Ask a useful question

The answer workflow below applies after an approved AI service is connected and enabled. Until then, use the cited public Help Center guides.
  1. Open Ask Klosy.
  2. Ask about the current product screen or an outreach decision.
  3. Read the streamed answer and open any cited Help guide.
  4. If the answer fails clearly, use the preserved question to try again once.

Klosy can use the server-verified current route's page family, bounded aggregate Connection or Kampaign counts when the question needs them, recent conversation turns, and approved Help content to ground an answer. The active Seat display name is not included in the AI service context. Klosy does not silently activate a Kampaign, send a provider action, change a setting, or spend Koins.

Escalate to a human

When support tickets are enabled, switch to the ticket form, add the required details, and submit once. The confirmation says whether the ticket was saved and whether delivery needs review.

While support is viewing a workspace, Klosy Q&A remains read only and durable customer ticket creation is disabled.
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