Ask Klosy inside a workspace
Last verified 2026-07-23
When Klosy is enabled for your role, the Ask Klosy launcher stays available across the workspace. Open it without leaving the page you are working on.
Ask a useful question
- Open Ask Klosy.
- Ask about the current product screen or an outreach decision.
- Read the streamed answer and open any cited Help guide.
- If the answer fails clearly, use the preserved question to try again once.
Klosy can use the current route, active Seat name, recent conversation turns, and approved Help content to ground an answer. It does not silently activate a Kampaign, send a provider action, change a setting, or spend Koins.
Escalate to a human
When support tickets are enabled, switch to the ticket form, add the required details, and submit once. The confirmation says whether the ticket was saved and whether delivery needs review.
While support is viewing a workspace, Klosy Q&A remains read only and durable customer ticket creation is disabled.